We build efficient, scalable operations for telecom, infrastructure, and service companies, with a sharp focus on fiber network rollout and performance-driven project management. Whether you’re starting fresh or scaling for growth, we bring clarity, systems, and leadership that deliver real results — sustainably.
At Ethos Sales, we drive direct sales strategies that generate high market penetration, low churn, and long-term customer satisfaction nationwide. With deep U.S. experience and success in competitive European markets, we bring a global perspective to smart, scalable local sales solutions. From suburban fiber rollouts to dense urban growth, we deliver results, integrity, and proven expertise — building trust and loyalty every step of the way.
Smarter. Stronger. Sustainable. That’s sales done right.
What we deliver is simple: a high-quality field sales team built on structure, clarity, and accountability. Our team is experienced, professional, and fully equipped to represent your brand with precision.
We provide dedicated team leaders who keep performance aligned with your company’s values, goals, and long-term vision—so you don’t just get sales, you get a team that feels like an extension of your own.
The secret is in the sauce!
The reason our sales teams outperform others is simple:
Our leadership is always hands-on. As the owners and founders, we stay in the field ourselves, working directly alongside our teams. We support them, listen in, and make sure we fully understand their needs and challenges before implementing changes or introducing new tools.
This commitment, combined with our senior project management expertise, ensures nothing is left to chance. From KPI-driven routines to integrating the right sales tools, and from training and dashboards to full reporting, we cover every step. The result is a sales force that isn’t just managed—it’s actively led, refined, and driven toward measurable success.
We drive real ROI for fiber providers by building community trust and achieving deep adoption in targeted rollouts.
Through honest selling and clear onboarding, we minimize pre-install drop-offs, churn and maximize retention.
Our reps ensure customers fully understand service, pricing, and terms—reducing cancellations and building long-term relationships.
From canvassing to conversion, our systems are built for speed, accuracy, and accountability—without sacrificing the customer experience.
Fiber Optics Network Owners
ISPs and open-access network operators
Start-ups in growth mode
Established and larger companies
Seeking structure or turnaround
We lead complex rollout programs with a sharp eye on ROI, timelines, and long-term scalability.
We help you build, optimize, and manage high-performing operational structures.
We handle the full setup and management of customer service teams, whether on-site or outsourced, design ticket flows, call center processes, and escalation handling to ensure efficiency. Our work includes defining KPIs and monitoring performance across calls, emails, resolutions, and SLAs, while also managing vendors and maintaining strict quality control for outsourced partners. In addition, we establish both internal and external communication frameworks to create clarity and consistency throughout the customer journey.
We create the internal clarity you need to scale confidently.
We specialize in the systems that power modern infrastructure companies. We connect your tools and your teams — so your leadership can make decisions based on facts, not guesses.
We craft the policies, playbooks, and communication tools that keep your business running smoothly — from employee handbooks and compensation guidelines to customer updates, sales playbooks, and operating procedures. Everything your team and your customers need, delivered with clarity and consistency.
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